July 1, 2022

How to streamline communication and reduce risks with a remote workforce

Due to COVID-19, traditional in-person workforces have had to navigate new obstacles. These fluid workforces are facing the challenges of rapidly reducing headcounts on the job site, managers working from home and implementation of new safety training all at the same time. Further, social distancing guidelines have rendered conventional in-person orientation and briefings to be unsafe, something many of these industries has previously relied on.

Not having a clear way to communicate just as rapidly to a remote workforce is a huge risk that can lead to major losses and business interruptions. This dynamic shift to a mix of remote and in-person work causes communication breakdowns, increased risk of serious injury, improper sanitization procedures and operational friction.

Risk and safety managers can mitigate this risk by implementing new technology and utilizing digital training and communication platforms like MindForge. Having constant access to critical information and contactless training modules empowers employees to complete the task at hand safely and efficiently.

Effortless Orientation:

Set your team up for success by empowering your workers with the information they need to enter or re-enter their job site safely and efficiently through a remote, contactless orientation.

Employees have been required to undergo new training and cleaning protocols as a result of COVID-19. As this pandemic continues to evolve and vary state-by-state — even county-by-county — front line employees will need to have a thorough understanding of the updated training and safety procedures, as well as the ability to reference this information quickly whenever reminders are needed.  

Mandatory training and orientation formats must be altered quickly and seamlessly to provide these real-time updates. Once the contactless orientation has been completed, safety managers can supply their employees with comprehensive training on mobile-based platforms without needing to be physically near the employee. Projects will continue to progress in a manner that is informed, effective and most importantly, safe.

In light of the pandemic, some risk and safety managers are realizing that their in-person, classroom orientations were neither consistent nor efficient. The time that was spent in a room giving the same orientation over and over – sometimes hours long – is now being delivered deliberately, with time saved to answer specific questions and increase the safety managers’ impact on safety. Employers can rest assured that the knowledge transfer is consistent, as well as track progress of completion. This simple process enhancement can prevent an excessive amount of lost time when training new team members and improve operational efficiency.

Uniting Organizations:

Among a workforce that is already incredibly fluid, it is more important than ever to create effective communication lines to stay in touch with all employees and limit any confusion. One of the biggest challenges can be ensuring management teams have the correct contact information for their employees, if they have it at all. It is crucial that a simple communication system like MindForge is put in place to capture this data at the front end to build a connection with those in the field.

Through MindForge, managers from the home office can utilize a job site code that establishes this connection very easily and quickly while employees are on the job. This ensures they can directly communicate to their entire workforce without any physical contact, while still effectively offering ongoing training updates and critical information to keep their employees safe.

Businesses are also navigating new challenges daily, and managers should be constantly evaluating the success of new training. Prioritize comprehensive, in-the-moment training to significantly improve productivity for your organization. It’s proven that employees will better retain and implement new techniques when the training is engaging and relevant to the realities of their jobs. When workers feel equipped with the right information to make better choices, it helps them avoid incorrect – and in some cases dangerous – outcomes on a job site, preventing work stoppages or losses.

Efficiency and clarity are critical. Being able to communicate to every individual employee directly is necessary to maintain a productive and safe workplace. Best practices and local mandates are continuing to change quickly – can your organization’s communication network keep up?

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